Testimonials

We couldn't be happier than we are in our beautiful new home and we are eternally thankful to you and the team.
We have already given your information to some colleagues looking to purchase a home near the end of 2021/start of 2022.
All the best and thank you again.

Marshall was great! He understood the house we needed and patiently, proactively, and responsively worked with us to find it. Against his own best interests, he advised against unfettered bidding wars despite the nutty sellers' market we were buying in. Still, within a few months we ended up with a great house in a great neighborhood. Marshall was professional and personable throughout, available and accommodating when we needed to move quickly, and experienced enough to calmly offer dispassionate advice during the purchase process. Thank you, Marshall!

Marshall was a pleasure to work with and made our buying experience very smooth and stress-free.

Dear Louise, I can't thank you enough for all of your helpful suggestions and advice through what started as an overwhelming project. You always knew just what to do or who to call in every situation we encountered. It may just be your job, but I think you go above and beyond and for that I feel very thankful and blessed to have made you apart of this! Best to you! Kim

I would like to take the time to tell you about my experience selling my house. This was not my first experience trying to sell my house. The first time was not successful. This go around, I was introduced to Louise Baker. I was skeptical at first because of my first experience, but this time it was different. Louise is thorough and follows through on everything she says. Louise kept me on my toes and everyone involved in the process. Louse is honest and forthright. Louise took the time to explain every little detail to me. I took Louise's advice and did everything she told me to do. Once the house was on the market, two offers were made on the house within 60 hours. From there, Louise worked her magic and I closed on the house from the time the offer was made within a month. Louise is an excellent real-estate agent because she knows her stuff and knows what she is doing! Louise will work for you like she worked for me. Louise cares about her clients and provides a personal touch. Louise understood my personal situation and was able to work around my needs to make it all happen. I am excited to tell you about Louise Baker today and I highly recommend her if you are in the market for buying or selling a house.

Louise was wonderful. She was always quick to respond and made the process so much easier than expected. I would recommend her to anyone who is buying or selling their house.

Dear Marshall, Thank you so much for your help over the years! We know it's been a long journey, and we really appreciate the time guidance you've given us. You were always willing to share your knowledge, highlight features of houses that we might have missed otherwise, and answer our MANY questions. And when we were having cold feet, your calm demeanor helped to settle our nerves.  We will enthusiastically, refer our friends to you and hope to stay in touch!

Louise Baker was great she went way above her required services and made selling so easy. I know I would have hated to try and sell the house without a Realtor and I got more for the house with a Realtor than I would have without one. Great experience and quick sale.

My family & I have worked with The Louise Baker Team on several occasions over the last 11 years buying & selling our primary residences in the NRV. Our homes have sold extremely fast, & our home buys were always enjoyable from the search to the find to the actual closing. They're open, honest, responsive, helpful, & professional. We can't imagine anyone else helping us. Louise, Marshall & Rhonda are the best team to have on your side!

We first met Louise as the selling agent of a home that we were purchasing. My parents, who have been successful realtors in the DC metro area for over 30 years, were very impressed with Louise and felt that we should use her to sell our own home. What ensued was a series of unexpected and difficult challenges impeding the sale of our home. Louise took charge of these complicated issues with poise, good humor and professionalism. She navigated the challenges and brought the sale of our home to successful completion with a full price offer. Louise understands the business and people of the New River Valley. She has helpful professional connections and her knowledge, patience and savvy are unmatched in our opinion. We recommend her heartily and will continue to look to her for future transactions.

Louise Baker has shown our family such thoughtfulness, going beyond her professional role and reflecting what a kind person she is. I’m honored to know her.

Thank you, Louise Baker! I am so pleased that the CHCNRV decided to partner with Louise as we began our journey earlier this year in search of real estate for our growing business. She held my hand through the entire process and I needed that extra care and attentiveness since this was a novel undertaking for me. She truly exceeded my expectations in customer service. I hope we have the opportunity to partner again!

When we decided to sell our rental home we chose the Long and Foster Louise Baker team to handle the sale for us. Louise was awesome. She answered all of our questions (and there were many) quickly and professionally. She was very responsive to all emails sent to her. We implemented all of her advice and sold the home in 2 days! Rhonda Melton, a Baker team member, wrote a compelling summation of our property that I know helped sell it also. I would definitely recommend Louise and her team if you are buying or selling a property.

Louise and team have handled three sells and two purchases for me. I would never use anyone else for such an important financial investment. I have always felt they were looking out for my best interests. Highly recommended.

I bought my first house in 2001 with Baker Team's guidance and support. As my needs have changed over the years, I have sold 2 homes and purchased a third with the Baker Team's support. I never go anywhere else for my real estate needs. Now, my son is a Baker Team fan as well. Louise, Marshall, and Rhonda have helped him and his wife buy 2 homes and sell one home. We are always sure that we will get honest, helpful, friendly service from the Baker Team. As a long-time customer, I can highly recommend the Baker Team for all of your real estate needs.

Louise was a pleasure to work with. My real estate purchase went very smoothly working with her. Any time I had a question or concern, Louise always responded quickly and professionally. I highly recommend Louise for all of your real estate needs. Thank you!

I have had the pleasure of working with Louise on several transactions. She’s very detail oriented and gives great advice. She is a very experienced agent to help navigate changing markets. She is ALWAYS there to answer your questions. Thanks Louise!

"Marshall Anderson was very knowledgeable, patient, kind, funny and more! I very much enjoyed working with him!"

"Louise was very attentive to our needs, which led to a successful sale of our property. She met with us several times, giving solid advice and answers to our many questions. I highly recommend her for any real estate needs one might have."

"I would like to Thank Marshall Anderson and The Louise Baker Team for doing a fantastic job helping my husband, Tom and I find our new home. Marshall was very patient, kind, caring, and helpful as we looked at many homes and locations to find just the right place for us. Marshall was readily available when we needed him and always offered to be of service if we needed to see our new home during the loan process period prior to closing. I would high recommend Marshall and The Louise Baker Team. Thank you so very much!!"

"Working with Louise made selling our house easier than I thought possible. She was absolutely wonderful in all aspects from the initial contact to the closing and even beyond. She took care of every detail and kept us informed of everything throughout the entire process. Once the closing was complete she continued to stay in touch with us as the last required details of the sale were finalized. Louise's professionalism and care for her clients was most evident throughout the entire process. It was a pleasure to work with her, and I highly recommend her for any real estate needs."

"Marshall and Louise were a pleasure to work with. Our real estate transaction went smooth from beginning to end. They were attentive and always responded quickly when we had questions. Great group of realtors!"

“I feel Louise went above and beyond what I expected of her to meet with buyers and contractors to get the property sold.  I have another property that needs to be sold and will use Louise when I am ready to sell.”

“I've been very fortunate to have Louise's expertise on my side during a couple of recent real estate transactions.  She knows the market well and provides strong recommendations on pricing to a seller.  She is also very knowledgeable and has provided invaluable guidance when transactions have had   complications.”

"We have contracted with Louise on two different sales as well as one purchase.  We also have referred other customers to her.  We definitely would return to her for any future transactions.  We find her and her entire team to be professional, responsive,  and attentive to our needs.  We also are   impressed with how our property was marketed in regards to advertising and promotion."

“Experienced, ethical, extremely hard working.  Louise helped me prepare the home and got an offer 2 days after the first showing. I don't see how the results could have been any better.”

"Louise is an absolute pro. She provided truth and reality checks when needed, but also helped make selling our house a pleasant experience. (Not to mention we received asking price during a pandemic.) When looking to sell in Montgomery County, Virginia, look no further."

"We were very impressed with Louise Baker. She was consistently prompt, efficient, patient, and knowledgeable. Louise explained the house selling process to us and answered all of our many questions. She helped us sell our house every step of the way. In fact, the day she put up a sold sign in our yard, she told me that sold is a four letter word for cash. I appreciated her sense of humor. If you need a realtor, choose Louise Baker."

Good Morning Louise, Rhonda and Marshall, now that everything is complete and Gary and I can say whew, we want to thank you for the tremendous job you did selling our home. It did not go unnoticed all the leg work done in the beginning so that the ending could go smoother, even with our situation. Again, thank you so much for your professionalism.

"Louise is a fantastic realtor!!!! I worked with her 20 years ago when I bought my house and sought her out to shepherd me through the process of selling the same house this spring. Louise is a veteran realtor and brings smart expertise and continued support to the house-selling process. Louise was clear about what steps needed to be taken to get the house ready for the market, shared her connections with trustworthy/quality contractors and gently set the deadline for getting the house on the market to have the optimal opportunity for the best sale. Louise is easy to communicate with and follows through every step of the way. The end result was beneficial to me (the seller) and the buyers. I am thankful for the confidence she instilled in me that we could be successful. I highly recommend Louise and her team!!"

I spent my first night in my new townhouse last night. It was wonderful to be able to lay my head down and not have to worry about my commute to VT. I just want to say thank you to you and your team for an excellent experience. We do not always remember to tell people when they do an excellent job but know that I greatly appreciated everything you did for me while looking for a home. You always went the extra mile and assisted in ways that were not expected. I will certainly share your contact information with others.

I want to tell everyone that we had a top not REALTOR "Ms Louise Baker" in simple terms She knows what she is doing. She manage at all times when it is needed. We the Mitry's appreciate and respect Ms Louise Baker and highly recommend her to friend who are looking for a trust worthy REALOR

Having known Louise Baker (and her Team) for 20 years, there is no other Realtor in the NRV I would have even considered hiring to sell my house in Radford. I live out of town and wanted to get some improvements done to the house before listing it. She set me up with a roofing contractor who put a nice metal roof on and replaced the gutters, downspouts and did some vinyl siding repair. She then priced it right and walked me through some minor issues regarding the home inspection and the septic system.

Always the consummate professional, she kept up with all the details along the way and made it as painless as possible to get it listed and sold (in the middle of the Winter). Thanks to Louise and her Team for a great job well done!

Louise, We just wanted to thank you for all you did in the sale of the house. We know you did a lot of extra things with us being here in LA and we appreciate everything.

Louise and Rhonda, Thank you very much for your professional assistance, patience, advises, help with contractors and for your persistence. I am relieved and appreciative that this page of my life has been closed with your capable help.

Marshall and his team did a fine job helping us find a needle in a haystack, giving us a good value in a nice neighborhood. Marshall was particularly gifted at knowing the background of every property and what was a fair price to offer.

Thank you so much for all your help and advice during our move to Blacksburg. You patiently showed us houses you knew we wouldn't want, answered emails and text messages promptly, provided sound council, encouraged patience and ultimately helped us get a second chance on our house. We couldn't be happier with our new home or our experience with you as our Realtor.

Couldn't ask for anything better in an agent and I will definitely refer your services to anyone else.

Louise from day one, went far beyond what we expected from her ... she was the listing agent on the land we bought and she gave me the opportunity to contact another realtor to represent us, but we felt very comfortable with Louise and trusted in her honesty and integrity. We will not go in all the details, but there were a number of easements that had to be obtained, and Louise was there all the way assisting us to make sure the property was going to meet our needs. Even after three months of the property being sold to us, there was an issue concerning the sewer hookup/location and Louise knew approximately where the connection was but dirt from the lot being developed had covered over the area and no one could seem to locate it ... We called Louise and she on her own initiative uncovered the connection! If you are wanting a realtor who you can rely on being there through the entire process then ... hands down ... Louise Baker should be the one you contact!

I had a particularly difficult situation when selling my house. I was experiencing some challenging personal issues, the market was not great and I really needed to sell. Louise was extremely patient and understanding of my situation and, in my opinion, consistently went above what I would have expected a real estate agent to do to show and eventually sell my house. The more crazy things got, the more patient and understanding Louise was with me. I really appreciated her professionalism and her expert guidance along the way. I would be happy to recommend Louise. While my personal situation made selling very challenging, it was a pleasure working with her.

Thank you for the service in getting our house sold so quickly and simply. We appreciate you keeping us on track and making sure things went smoothly.

Dear Louise, We can’t begin to tell you how very much we appreciate all your help in selling our land on Penny Royal Lane. We are thankful to finally have it sold. You were patient, professional and kind during this entire process and we could not have asked for a better agent to work with. We wish you the best as we move forward. Again, thank you for all of your help!

Thank you Louise for all the work you did to sell my house!!! I greatly appreciated all your efforts!

Louise knows it all! Trust me, she helped me sell my home with good advice on repairs to help it SELL not to try and increase its value. She knew what needed to be done and who could do it the cheapest! Her knowledge is 100% spot on. My house sold with 2 offers in 5 days! It looked so good by the time it was ready to sell it was hard to let go! Louise knows her stuff!

Marshall makes you feel as though you're his only client. He is thorough and will go out of his way to make the process as smooth as possible.

Louise sold our house in 3 weeks!